5 Questions to Ask When Choosing a Custom Fence Contractor
Your experience is one of the most important parts of making any purchase. In the same way, there’s more to choosing a custom fence contractor than just getting a fence installed. After all, you trust these companies to do their work in and around your home. When you work with the right contractor though, the whole process should be easier to get the fence you really want installed by professionals you can trust.
Over the years, we’ve listened to our customers for what’s been the most important to them when choosing us. So, we put those things in a list to help you make your fence contractor decision – whether it’s us or not.
Are They Helpful and Friendly?
Whether you make a phone call or send an email, is the company helpful and friendly? Are they listening to what you want? Contractors should be attentive to customers’ needs, and they should be willing to answer questions about their products and why they choose to offer that particular product, their installation process and what you can expect from them, as well as be able to talk about less known considerations like ordinances and HOA laws. If a contractor seems impatient or annoyed with customers, it may indicate the level of service to expect during the custom fence design.
Are Estimates Scheduled Quickly and Priced Fairly?
Time is money, as the saying goes, and you have a busy schedule. Is the company eager to work with you? Are they able to get to your home quickly and within your schedule? If the initial estimate process is delayed by the fence contractor, this could be an indication that they don’t have the workforce to handle your fence project. This could also create unfairly inflated costs when companies get busy, and their time becomes worth more. Get an estimate from a couple companies and pay attention to the estimate process – it can tell you a lot about how the installation might go.
Are the Salespeople Efficient?
As said before, we know your life can be quite busy. If the estimate or sales process is going too slowly, or the estimator is overly chatty, it may be a sign of inexperience and time to look elsewhere. While it’s important to choose a friendly, polite, custom fence contractor, it’s also vital to select one who knows when to get down to business.
What Type of Materials Are Used?
When you invest in a new fence it’s important to ensure that it will last. Most fencing contractors warranty their work for at least a year, but some offer longer warranties. This shows that the company is willing to stand behind its materials and labor, and it gives customers confidence that they’ll have help if something goes wrong.
Is Cost or Quality More Important?
One of the biggest steps in selecting a fence contractor is deciding what’s worth paying for. Is it worthwhile to pay for better customer service and materials, and more professional/durable installation or is a lower price justified by diminished quality?
Our customers found the right answers to the above questions with us. By answering the questions for yourself, you can find a fence contractor who will provide a great experience and a long-lasting, durable, and attractive professional fence installation.
Better yet, why not start with us? Give us a call today to schedule a free consultation.